Minnesota Voice & Speech Clinic
Minnesota Voice & Speech Clinic

Minnesota Voice & Speech Appointment Policy

At Minnesota Voice & Speech Clinic, we care about your speech and voice therapy progress, and we are here to help you achieve your goals.  We work to schedule your appointments most conveniently for you.  In addition, we are an individual private practice with a limited number of appointment sessions each week.  We strive to schedule appointments so that patient goals can be achieved on a timely basis, and to offer our care to as many patients possible.

 

Because of this, Minnesota Voice & Speech has implemented the following appointment policy.  Our policy is necessary to maintain the high professional standards we practice.  Missed or cancelled appointment spaces waste times that could be used for treatment and make the economics of our office difficult.

 

Our missed appointment and appointment cancellation fee policy:

 

  • An appointment cancelled for illness or situation beyond patient's control - No charge
  • A missed appointment with no prior communication ("no show/no call") - $95
  • An appointment cancelled less than 24 hours in advance (Friday for the following Monday or the day prior to a holiday) - $50
  • An appointment rescheduled at a different time on the same day, schedule permitting - No charge
  • An appointment rescheduled or cancelled more than 24 hours in advance (Friday for the following Monday or the day prior to a holiday) - No charge

Missed appointment and late cancellation fees will be billed directly to you and will be your responsibility to pay.  We will not bill these fees to your insurance.

 

Patients who miss two appointments without communication will have remaining appointments cancelled and will be on hold from scheduling new appointments until missed appointment fees and the balance on their account is paid in full.  Formerly scheduled appointment times cannot be honored in scheduling new appointments.

 

Patients who miss three appointments without communication will have any remaining appointments cancelled and will be discharged from our clinic.

Contact Us

Minnesota Voice & Speech Clinic
6800 France Ave S
Suite 147
Edina, MN 55435

 

Phone: 952-929-1981

Fax:  952-929-1846

 

Email: info@mnvoiceandspeech.net

 

 

Business Hours

Appointments Scheduled

Monday

10:30 AM - noon, 1 - 6:30 PM

 

Tuesday - Thursday

10:00 AM - noon, 1 - 6:30 PM


Friday

Closed

 

2017 Closed Days

Please see our closed days in 2017 here.

Latest News

On July 31, 2017, find us in our new office:  6800 France Avenue South, Suite 147, Edina, MN  55435

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